Frequently Asked Questions

Everything you need to know before your first ritual.

About the products

What is the Golden Cleanse Cloth?

A reusable cotton-bamboo cloth with turmeric and kojic acid gently infused into the weave. You wet it, lather your favorite cleanser, press it against your skin for 60 seconds, then rinse. It gently lifts the day off your face while supporting a smoother, more even tone over time.

What is the Quiet Eye Cream?

A lightweight collagen-infused cream for the soft, sensitive skin around your eyes. You press a small pearl around the orbital bone each night — never on the lash line — to soothe tired-looking puffiness and support smoother fine lines over time.

Will turmeric stain my skin or my pillow?

No. The cloth uses cosmetic-grade turmeric fixed into the weave. It rinses clean. Your white towels, your pillowcase, and your skin all stay clean.

Are your products safe for sensitive skin?

Yes — they are designed for sensitive and combination skin. If your skin is highly reactive, patch-test on your inner forearm for 24 hours before full use.

Are your products cruelty-free and vegan?

Yes to both. Never tested on animals. No animal-derived ingredients.

About results

When will I see a difference?

Most women feel softer skin from the first wash. More even tone and visibly smoother fine lines build with consistent nightly use over 2–4 weeks.

How long does one cloth last?

60–90 days with daily use.

How long does the eye cream jar last?

Roughly 60 nights of daily use.

Shipping & orders

How much is shipping?

Free on US orders over $35. A flat rate applies to smaller orders — the exact amount appears at checkout before you pay.

How fast do you ship?

Orders are packed within 1–3 business days. You will receive a tracking link as soon as your order leaves the warehouse.

Can I change or cancel my order?

If your order has not shipped yet, yes. Email us within 12 hours of placing the order and we will edit or cancel it.

Returns & the Soft Skin Promise

What is the 30-Day Soft Skin Promise?

Use any Lakshmia product nightly for two weeks. If your skin doesn't feel softer or look a little more even, message us. We make it right.

How do returns work?

Email us at hello@lakshmia.store within 30 days of delivery.

What if my order arrives damaged?

Send us one photo. We ship a replacement the same day. You keep the original.

Still have a question?

Write to us at hello@lakshmia.store. The same person who packs your order reads your email.